CHIME 3

My rough notes from the CHIME CIO Forum

CHIME CIO Forum concluded today with a great closing speaker.

John Izzo, PhD – Leading with Spirit in Turbulent Times. www.theizzogroup,com

• CIOs must feel like a fire hydrant in a room full of dogs
• If we keep saying it is all about the patient then what we are saying to our employees is “it is not about you”
• We need to be relationship centered organizations“Great relationships can overcome poor processes but great process can never overcome poor relationships” Darren Entwistle, CEO Telus
• If the OR team is on a first name basis (they have true relationships) there is a 70% reduction in the possibility of a fatal event
• Never focus on the HOW without working the what and the why
• We cannot give what we do not have. What are we sacrificing? Why? We must take care of ourselves. Children are great mentors for the keeping of the soul.
• If you destroy yourself by working too much you will not be able to lead with spirit
• Remember the balance between caring and accountability
• Tough Love – Synovus Bank
• Centegra Health System – Mission Statement
• Toxic colleagues and physicians who are not helpful take away from a spirited environment
• The more connected a person is to the higher purpose of their work the more spirited they are about their job. What is your higher calling? Why are you doing it? Remember the contribution.